Leather is a natural product from animal hides and therefore differs from hide to hide. Variations in the texture of the leather should not be considered a fault but inherent of the natural beauty and uniqueness of the leather. As every piece of leather is different and may accept colour dyes a little differently during the tanning process, this may cause irregularities in the consistency and depth of the colour.
Leather will always have natural marking such as dents, scars, scratches, wrinkles or blemishes. These natural markings or irregularities should not be considered as a defect but rather indications of the genuineness of the leather.
We only use premium quality full grain leather. It is the policy of the company to not accept returns on product for any reason where the cause is due to the nature of leather products.
For long lasting use, protect your leather products from getting wet and prolonged exposure to direct sunlight and heat. As a natural product it is subject to wear and tear over time.