All our products are warranted to be free from defects in materials and workmanship for a period of one year from the date of purchase when used under normal conditions and for the purpose intended. Only products purchased directly through Outback with a valid proof of purchase are covered under the warranty. For more information, please visit here.
Order Processing:
We try to deliver all orders as quickly as possible. We start processing an order the next working day from its placement date. All standard orders are shipped from our warehouse within 03 working days from the date of placement of the order. All custom orders requiring personalization, such as monogramming, custom size, colors etc are made afresh by our craftsmen, especially for you. Such orders are ready for shipment within 07 working days of their placement.
Shipping:
We offer standard shipping and expedited shipping options at checkout. Please note that regardless of the shipping mode you choose, the order processing time remains the same for both shipping options.
Returns:
We offer 30 days of free returns on all our products except products that have been customized for size, color or monogramming. Such products are made especially for the customer. They cannot be resold and are ineligible for returns.
Outback Ventures, 378 Patparganj Industrial Area, Delhi, 110092.
Email: care@outback.life
Phone: 01140534053
Country of Origin: India
FAQs
We use top-grain leather to make our products.
We are an online-only brand. We do not have any offline stores.